Open AccessWinding Down, Facing Up: Insights gained on the road to retirement
Author(s) -
Paul Pender
Publication year - 2019
Publication title -
qualitative research in medicine and healthcare
Language(s) - English
Resource type - Journals
ISSN - 2532-2044
DOI - 10.4081/qrmh.2019.8572
Subject(s) - handshake , facial expression , expression (computer science) , psychology , aesthetics , social psychology , engineering , communication , art , computer science , telecommunications , asynchronous communication , programming language
Before you can become a good storyteller, you first must be a good listener. Practicing clinical ophthalmology for 38 years allowed me to absorb the stories of my patients. Showing them signs of trust - a firm handshake, a smile, a facial expression of concern - let them know that I was there for them from the beginning. (...)