
Service Quality of Mobile Phone Telecommunications Service Providers: Scale Development - The CCAAT MODEL
Author(s) -
A. C. Karunaratna
Publication year - 2022
Publication title -
sri lanka journal of marketing
Language(s) - English
Resource type - Journals
ISSN - 1800-4989
DOI - 10.4038/sljmuok.v8i1.87
Subject(s) - service provider , mobile phone , service quality , service (business) , mobile service , context (archaeology) , mobile telephony , telecommunications , exploratory factor analysis , gsm services , phone , business , computer science , marketing , mobile radio , paleontology , linguistics , philosophy , biology