
Mediator Effect of Brand Image on the Relationship Between Service Quality and Patient Loyalty in the Out Patients Department of the Lady Ridgeway Hospital for Children, Colombo
Author(s) -
W. K. Wickremasinghe,
G. H. T. N. K. Chandrika
Publication year - 2021
Publication title -
the sri lanka journal of medical administration
Language(s) - English
Resource type - Journals
ISSN - 1391-2909
DOI - 10.4038/sljma.v22i1.5368
Subject(s) - loyalty , brand equity , equity (law) , quality (philosophy) , brand loyalty , medicine , health care , advertising , business , psychology , marketing , political science , philosophy , epistemology , law