Open AccessDeterminants of Job Performance of Cabin Crew on Customer Service of an Aircraft: A Conceptual and Empirical Study in Sri Lanka
Author(s) -
H.H.D.N.P. Opatha,
Sanjeewa Rathnayake
Publication year - 2018
Publication title -
sri lankan journal of human resource management/sri lankan journal of human resource management
Language(s) - English
Resource type - Journals
eISSN - 2579-2075
pISSN - 1800-3036
DOI - 10.4038/sljhrm.v8i1.5640
Subject(s) - crew , business , marketing , aviation , job performance , empirical research , service (business) , job satisfaction , psychology , engineering , aeronautics , social psychology , philosophy , epistemology , aerospace engineering