Open AccessImpact of Customer Relationship Management Practices on Revisit Intention of Local Guests in the Sri Lankan Hotel Industry
Author(s) -
J.A.S.C. Jayasinghe,
A.D.S. Lakmali
Publication year - 2017
Publication title -
nsbm journal of management/nsbm journal of management
Language(s) - English
Resource type - Journals
eISSN - 2513-2202
pISSN - 2465-5643
DOI - 10.4038/nsbmjm.v3i1.42
Subject(s) - publication , work (physics) , public relations , business , dissemination , principal (computer security) , sociology , political science , advertising , engineering , computer science , mechanical engineering , law , operating system