Open AccessCustomer Capabilities and Value Co-Creation Practices in Self-service Technologies: Insights from Commercial Banks in Sri Lanka
Author(s) -
B. S. Galdolage,
R. M. K. S. Rasanjalee
Publication year - 2022
Publication title -
asian journal of management studies
Language(s) - English
Resource type - Journals
ISSN - 2773-6857
DOI - 10.4038/ajms.v2i1.41
Subject(s) - sri lanka , business , co creation , self service , service (business) , value (mathematics) , marketing , work (physics) , key (lock) , service innovation , knowledge management , engineering , computer science , computer security , south asia , sociology , mechanical engineering , ethnology , machine learning