Open AccessBusiness Model Adaptation of Small and Medium-Sized Information Technology Firms
Publication year - 2021
Publication title -
journal of global information management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.315
H-Index - 41
eISSN - 1533-7995
pISSN - 1062-7375
DOI - 10.4018/jgim.20211101oa05
Subject(s) - adaptation (eye) , dynamic capabilities , perspective (graphical) , business model , business transformation , process management , knowledge management , business , information technology , new business development , artifact centric business process model , china , computer science , business process , business process modeling , industrial organization , electronic business , marketing , business relationship management , physics , artificial intelligence , law , political science , optics , operating system , work in process
Small and medium-sized information technology firms operating in high-velocity business environments have to continuously adapt their business models. Prior research on business model adaptation, however, remains under-developed. In this study, we address the gap by drawing on the dynamic capability perspective. Based on the qualitative data collected from 35 interviews with ten companies in China, we develop a processual model and unveil how these companies employ dynamic capabilities (i.e. sensing, seizing and transforming), complemented by ordinary capabilities, to enact, manage and implement business model adaptation. This study provides novel insights into a theoretical issue of business model adaptation for information technology firms and managerial implications while using an adaptive business model innovation strategy.