Open AccessConsultants' tools to manage digital transformation - the case of PWC, Siemens and Oracle
Publication year - 2021
Publication title -
journal of cases on information technology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.228
H-Index - 14
eISSN - 1548-7725
pISSN - 1548-7717
DOI - 10.4018/jcit.20211001oa02
Subject(s) - digital transformation , siemens , maturity (psychological) , oracle , transformation (genetics) , business model , business , service (business) , computer science , engineering , marketing , world wide web , software engineering , electrical engineering , political science , biochemistry , chemistry , law , gene
Digital transformation since year 2010 has provided a huge worldwide market with digital consultants as top players. Digital transformation is a socio-economic phenomenon subject to lengthy surveys and actual cases on behalf of digital consultants between 2010-2020. By the end of the 2010s, digital transformation management has been reviewed in scientific journals. This is an instrumental case study about digital transformation at PWC, Siemens and Oracle as digital technology providers and consultants. Worldwide digital technology induces digital transformation with the purpose of value creation, motivating companies. Digital consultants are top players. Digital transformation frameworks and digital maturity studies show the dimensions, stages and scales of digital transformation. Roadmaps, programs, projects guide the specific steps from one maturity stage to the target. Business cases are used to compute customer value. Customer value is stipulated in customer contracts in as a service business models. Digital transformation solutions are marketed using these tools.