Open AccessThe Municipality’s Role in a Smart Internet of Things Ecosystem
Publication year - 2021
Publication title -
international journal of public administration in the digital age
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.161
H-Index - 2
eISSN - 2334-4539
pISSN - 2334-4520
DOI - 10.4018/ijpada.20210101oa05
Subject(s) - internet of things , smart city , business , plan (archaeology) , the internet , service (business) , ecosystem services , subject (documents) , service delivery framework , environmental planning , marketing , ecosystem , internet privacy , computer science , world wide web , geography , ecology , archaeology , biology
This article explores how municipalities plan and utilize Internet of Things (IoT) for smart city development, as well as how they collaborate with actors in the IoT-ecosystem. To do so, in-depth interviews and secondary information are collected from municipalities in Norway. Overall, the empirical findings confirm that IoT has the potential to make municipalities smarter by improving public services, efficiency of internal management and service delivery. The findings form this study is novel and can help executives to gain practical insight into the theory-heavy subject of smart city development in small and medium sized municipalities