Open AccessExploring Consumers’ intention to adopt Mobile Payment system in Ghana
Publication year - 2022
Publication title -
international journal of e-services and mobile applications/international journal of e-services and mobile applications
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.185
H-Index - 7
eISSN - 1941-6288
pISSN - 1941-627X
DOI - 10.4018/ijesma.2022010103
Subject(s) - mobile payment , structural equation modeling , usability , business , payment , context (archaeology) , technology acceptance model , marketing , sample (material) , developing country , computer science , geography , economics , finance , economic growth , chemistry , archaeology , chromatography , human–computer interaction , machine learning
In this paper, we examined consumers’ intention to adopt and use mobile payment method in Ghana. Data for the study was obtained from a sample of 260 respondents through online and direct survey using structured questionnaire. Structural Equation Modeling was used to analyse the data through SPSS v.22 and SmartPLS v.3. Findings with regards to the determinants of mobile payment system adoption indicate that perceived security, attitude and perceived usefulness play active roles in consumers decision to adopt mobile payment method in Ghana. Also, perceived usefulness and perceived ease of use have a significant and positive influence on consumers’ attitude towards mobile payment adoption. Further, subjective norm was found to influence perceived usefulness and perceived ease of use of mobile payment adoption in Ghana. The study contributes to literature on mobile payment system from developing country context. The study proffered some recommendations.