Open AccessCustos de informação e recompra no varejo bancário
Author(s) -
Marcelo Moll Brand�ão,
André Carlos Busanelli de Aquino,
Marcelo Sanches Pagliarussi
Publication year - 2010
Publication title -
base
Language(s) - Portuguese
Resource type - Journals
eISSN - 1984-8196
pISSN - 1807-054X
DOI - 10.4013/base.2010.72.03
Subject(s) - business , transaction cost , mediation , database transaction , customer retention , customer satisfaction , investment (military) , marketing , work (physics) , finance , service quality , service (business) , computer science , mechanical engineering , engineering , politics , political science , law , programming language