Open AccessMobile MSN Messenger: Still a Complement?
Author(s) -
Marcus Nyberg,
Didier Chincholle
Publication year - 2008
Publication title -
international journal of interactive mobile technologies
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.316
H-Index - 16
ISSN - 1865-7923
DOI - 10.3991/ijim.v2i4.670
Subject(s) - complement (music) , computer science , the internet , mobile device , set (abstract data type) , second messenger system , world wide web , medicine , programming language , chemistry , receptor , complementation , gene , phenotype , biochemistry
In order to understand how mobile instant messaging services can fit into the usersâ?? current communication behavior, Ericsson Research performed a qualitative user study in Sweden in May 2007. The results showed that the respondents were positive towards (free of charge) mobile MSN Messenger and perceived it as an ex¬tension of the computer-based version that could be used anywhere. However, although MSN Messenger on the com¬puter definitely was considered as a â??must-haveâ?? application, the mobile version was only perceived as a â??nice-to-haveâ?? application and a complement to text mes¬saging (SMS). Almost one year later, in April 2008, Ericsson Research performed a short qualita¬tive follow-up study with the same set of respondents to un¬derstand if and how the mobile MSN Messenger usage had changed. The results actually revealed that none of the re¬spondents used mobile MSN Messenger anymore as the application no longer was free of charge. On a general level, the study highlights important considera¬tions when intro¬ducing computer-based concepts and Internet services in a mo¬bile environment.