Open AccessE-learning Text Sentiment Classification Using Hierarchical Attention Network (HAN)
Author(s) -
Abdessamad Chanaa,
Nour-eddine El Faddouli
Publication year - 2021
Publication title -
international journal of emerging technologies in learning/international journal: emerging technologies in learning
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.454
H-Index - 24
eISSN - 1868-8799
pISSN - 1863-0383
DOI - 10.3991/ijet.v16i13.22579
Subject(s) - sentiment analysis , computer science , field (mathematics) , artificial intelligence , polarity (international relations) , deep learning , machine learning , natural language processing , data science , genetics , mathematics , biology , pure mathematics , cell
Massive Open Online Courses (MOOCs) have recently become a very motivating research field in education. Analyzing MOOCs discussion forums presents important issues since it can create challenges for understanding and appropriately identifying student sentiment behaviours. Using the high effectiveness of deep learning, this study aims to classify forum posts based on their sentiment polarity using two experiments. The first use the three known sentiment labels (positive/negative/neutral) and the second one employs sevens labels. The classification method implemented the Hierarchical Attention Network (HAN) algorithm; it combines the attention mechanism with a hierarchical network that simulates the same hierarchical structure of the document. The analysis of 29604 discussion posts from Stanford University affirms the effectiveness of our model. HAN achieved a classification accuracy of 70.3%, which surpassed the other prediction results using usual text classification models. These results are promising and have implications on the future development of automated sentiment analysis tool on e-learning discussion forum.