Open AccessWorker overconfidence: Field evidence and implications for employee turnover and firm profits
Author(s) -
Hoffman Mitchell,
Burks Stephen V.
Publication year - 2020
Publication title -
quantitative economics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 4.062
H-Index - 27
eISSN - 1759-7331
pISSN - 1759-7323
DOI - 10.3982/qe834
Subject(s) - overconfidence effect , productivity , welfare , turnover , labour economics , economics , sample (material) , demographic economics , business , psychology , social psychology , management , chemistry , chromatography , market economy , macroeconomics
Combining weekly productivity data with weekly productivity beliefs for a large sample of truckers over 2 years, we show that workers tend to systematically and persistently overpredict their productivity. If workers are overconfident about their own productivity at the current firm relative to their outside option, they should be less likely to quit. Empirically, all else equal, having higher productivity beliefs is associated with an employee being less likely to quit. To study the implications of overconfidence for worker welfare and firm profits, we estimate a structural learning model with biased beliefs that accounts for many key features of the data. While worker overconfidence moderately decreases worker welfare, it also substantially increases firm profits.