Open AccessIdentifying critical capabilities for improving the maturity level of digital services creation process
Author(s) -
Ervia Tissyaraksita Devi,
Dermawan Wibisono,
Nur Budi Mulyono
Publication year - 2022
Publication title -
journal of industrial engineering and management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.385
H-Index - 29
eISSN - 2013-8423
pISSN - 2013-0953
DOI - 10.3926/jiem.3818
Subject(s) - capability maturity model , process management , service integration maturity model , process (computing) , maturity (psychological) , knowledge management , outsourcing , originality , structural equation modeling , business process , process capability , engineering , computer science , business , marketing , operations management , qualitative research , work in process , psychology , developmental psychology , social science , software , machine learning , sociology , programming language , operating system