Open AccessIntegration Quality Function Deployment and Analytic Hierarchy Process Methods to Improve Service Quality
Author(s) -
ShunHsing Chen,
Fei-Yun Chen,
TsuMing Yeh
Publication year - 2015
Publication title -
american journal of food technology
Language(s) - English
Resource type - Journals
eISSN - 1557-458X
pISSN - 1557-4571
DOI - 10.3923/ajft.2015.85.92
Subject(s) - quality function deployment , analytic hierarchy process , quality (philosophy) , function (biology) , computer science , software deployment , hierarchy , process (computing) , process management , service (business) , service quality , business , operations research , biology , software engineering , engineering , microbiology and biotechnology , physics , marketing , quantum mechanics , economics , market economy , new product development , operating system
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