Open AccessDECISION-MAKING MODEL FOR DESIGNING TELECOM PRODUCTS/SERVICES BASED ON CUSTOMER PREFERENCES AND NON-PREFERENCES
Author(s) -
Andrés Cid-López,
Miguel J. Hornos,
R.A. Carrasco,
Enrique HerreraViedma
Publication year - 2022
Publication title -
technological and economic development of economy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.634
H-Index - 47
eISSN - 2029-4921
pISSN - 2029-4913
DOI - 10.3846/tede.2022.17734
Subject(s) - customer satisfaction , computer science , loyalty , revenue , process (computing) , selection (genetic algorithm) , loyalty business model , six sigma , fuzzy logic , business , marketing , operations research , service quality , artificial intelligence , lean manufacturing , service (business) , mathematics , accounting , operating system
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