Open AccessQUALITY CULTURE DEVELOPMENT IN THE INDUSTRIAL ENTERPRISE / PRAMONĖS ĮMONIŲ KOKYBĖS KULTŪROS PLĖTOJIMAS
Author(s) -
Renata Baravska
Publication year - 2016
Publication title -
mokslas - lietuvos ateitis
Language(s) - English
Resource type - Journals
eISSN - 2029-2341
pISSN - 2029-2252
DOI - 10.3846/mla.2015.885
Subject(s) - business administration , hofstede's cultural dimensions theory , organizational culture , quality (philosophy) , management , sociology , theology , business , social science , philosophy , economics , epistemology
This article examines the theoretical viewpoint of quality culture, its formation in industrial plants. Here is discussed cultural ap-proach to quality. It is determined that quality based on a cultural perspective is implemented not only by using tools and methods, but it is the result of cultural factors – exactly the company's values and practices. The values that affect a successful quality culture's integration into entire company's activity are overviewed. This article presents the study of key factors influencing the quality culture's development and it is proposed a conceptual model. The conclusions of performed empirical studies confirm that leadership and company's culture are of paramount im-portance and are the main success factors in developing of the quality culture in the company. The connection between leader-ship and empowerment certifies that each company itself is re-sponsible for the formation of the quality culture