Open AccessMODEL OF CYBER PHYSICAL SYSTEM IN THE CUSTOMER SATISFACTION OF AUTOMOBILE INDUSTRY IN INDIA
Author(s) -
Sibin James,
Vladimir Shatrevich,
Irina Voronova
Publication year - 2022
Language(s) - English
Resource type - Conference proceedings
DOI - 10.3846/bm.2022.736
Subject(s) - customer satisfaction , cyber physical system , automotive industry , voice of the customer , identification (biology) , customer advocacy , customer intelligence , service (business) , computer science , business , service quality , process management , marketing , engineering , botany , biology , aerospace engineering , operating system