Open AccessENSURING CONSUMER SATISFACTION WITH CHATBOTS IN THE BALTIC STATES
Author(s) -
Iveta Liniņa,
Rosita Zvirgzdiņa,
Velga Vēvere
Publication year - 2022
Language(s) - English
Resource type - Conference proceedings
DOI - 10.3846/bm.2022.733
Subject(s) - chatbot , customer satisfaction , order (exchange) , consumer satisfaction , computer science , knowledge management , work (physics) , competitive intelligence , set (abstract data type) , data science , marketing , business , world wide web , engineering , mechanical engineering , finance , programming language