Open AccessEVALUATING EFFICIENCY AND EFFECTIVENESS IN TRANSPORT ORGANIZATIONS
Author(s) -
Margarita Išoraitė
Publication year - 2005
Publication title -
transport
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.437
H-Index - 31
eISSN - 1648-4142
pISSN - 1648-3480
DOI - 10.3846/16484142.2005.9638027
Subject(s) - organizational effectiveness , agency (philosophy) , organizational performance , cost effectiveness , operational effectiveness , process management , business , knowledge management , risk analysis (engineering) , transport engineering , computer science , operations management , engineering , philosophy , epistemology
The article analyses the following issues: 1. Needs of evaluation. 2. Evaluation techniques and tools. 3. Effectiveness, performance and results. 4. Theoretical views on organizational effectiveness. 5. Transport organizational effectiveness. Transport effectiveness refers to the effectiveness of transport agency's organizational systems in achieving its internal and external objectives. 6. Effective internal performance systems. 7. A model of transport organizational effectiveness. 8. Efficiency criterion.