Open AccessIncivility in Healthcare
Author(s) -
Indranil Chakravorty
Publication year - 2020
Publication title -
sushruta
Language(s) - English
Resource type - Journals
eISSN - 2732-5164
pISSN - 2732-5156
DOI - 10.38192/12.1.9
Subject(s) - incivility , civility , falling (accident) , health care , nursing , health professionals , work (physics) , workplace violence , psychology , workplace bullying , medicine , human factors and ergonomics , social psychology , poison control , medical emergency , political science , politics , psychiatry , engineering , mechanical engineering , law
The link between civility, workplace safety and patient care is not a new concept. The 2004 Institute of Medicine report, emphasised the importance of the work environment in which healthcare professionals provide care. 1 Workplace incivility that is expressed as bullying behaviour was reported by at least 1 in 5 respondents in the NHS Staff survey in 2018. 2 Almost half of these go unreported and that number seems to be falling.