Open AccessChallenges in Communication with Nursing and Midwifery Council of Nigeria (NMCN)
Author(s) -
Princewill Aghedo,
Isaiah Dada Owoeye,
Moses Adeyemo,
Victor Bayem Nwachukwu,
Oluwatomisin Ogidan
Publication year - 2020
Publication title -
international journal of innovative science and research technology
Language(s) - English
Resource type - Journals
ISSN - 2456-2165
DOI - 10.38124/ijisrt20jun685
Subject(s) - nursing , phone , service (business) , descriptive research , obstetrics , descriptive statistics , medicine , psychology , sociology , business , social science , philosophy , linguistics , statistics , mathematics , marketing
Communication is an important aspect of organisation’s relationship in service to the public. The study investigates nurses’ opinion on ‘Challenges in communicating with Nursing and Midwifery Council of Nigeria (NMCN)’. This is a descriptive web-based study with 896 participants. Data analysis was done using Google form. The result showed that 91.1% majority of the respondents were Registered/Graduate nurses. Majority 74.1% have tried to reach out to Nursing and Midwifery Council of Nigeria (NMCN) through email, phone calls, text messages, Letters etc. 39.2% of those who reached out by email never got any reply. The participants suggested a better customer service, embracement of online availability and prompt responses to the received messages by Nursing and Midwifery Council of Nigeria (NMCN). The study recommends that an active online availability by NMCN to improve communication.