Open AccessEvaluating the Contribution of E-Government Services Achieving Sustainable Development Goals (SDGs) A Case Study of Egypt
Author(s) -
Ibrahem Mohamed Mohamed Ramadan,
Manal Abd Alkader Abd Alfatah
Publication year - 2020
Publication title -
international journal of innovative science and research technology
Language(s) - English
Resource type - Journals
ISSN - 2456-2165
DOI - 10.38124/ijisrt20jul426
Subject(s) - sustainable development , government (linguistics) , business , service (business) , process management , public relations , knowledge management , public administration , computer science , political science , marketing , philosophy , linguistics , law
Due to limited researches in Egypt linking between E-government with Sustainable Development Goals. This study aims to clarify contribution of Egovernment services in achieving SDGs and some of its literary references and the relationship between them by using a methodology clarifying the relationship between the SDGs and the e-government services and provides the researchers and anyone wants to improve or add a new service to E-government services or achieve the SDGs and its domains with data that help them ease of choice and decision making. E-government services have been sorted and tested to verify whether these services are available or not. furthermore, classification of SDGs and linking eservices to them has been provided through a matrix assessing Egyptian E-government services parameters to achieve SDGs and targets. This study has found that almost all Egypt Ministries and other governmental organizations have websites, mostly used for providing structural information functions, activities, news, and services helping in achieving SDGs. Despite the limited number of Egyptian e-services and their domains, it contributes to the achievement of 11 goals (about 65%) and 33 SDG targets (about 20 %)