Open AccessHow Servant Leaders Psychologically Empower Their Followers
Author(s) -
Özcan Zorlu,
Ahmet Baytok,
Ali Avan,
Emre İnci
Publication year - 2021
Publication title -
tourism
Language(s) - English
Resource type - Journals
eISSN - 1849-1545
pISSN - 1332-7461
DOI - 10.37741/t.69.4.3
Subject(s) - psychology , structural equation modeling , confirmatory factor analysis , social psychology , competence (human resources) , exploratory factor analysis , convergent validity , applied psychology , psychometrics , developmental psychology , statistics , mathematics , internal consistency
This studyaims to examine any possible effectsof servant leadership (SL) on psychological empowerment(PE) in terms of sub dimensionality. Implementing convenience sampling, 356 questionnaires were collected from five-star hotel employees in Antalya.The overall relationships were tested by conducting Pearson’s correlationanalysis, and all constructs were subjected to the exploratory factor analysis(EFA). Later on, confirmatory factor analysis (CFA) was conducted in terms of providingsupport for dimensionality and confirmed convergent and discriminant validityvia Amos. To test the hypothesized model, structural equation modeling was employed.The model showed that Agapao love has a substantial significant positive effecton the meaning sub-dimension of the PE, and the same effect was observed in thecompetence and impact sub-dimensions of the PE. Along with Agapao love, trust wasalso significant and had positive effects on PE sub-dimensions. Referring toour discussion in this paper, leaders should support their followers in termsof psychological empowerment and preferably closely interact with theirsubordinates as an expected leadership behavior in service enterprises. Besides,trustworthiness is a crucial cue for kitchen employees in terms of motivation,inspiration, and competence.