Open AccessAnalysis of the Ease of the JKK (Work Accident Insurance) Claim Procedure on Service Satisfaction at BPJS Ketenagakerjaan, Medan Utara Branch
Author(s) -
Liska Febrianti,
Wahyu Syarvina
Publication year - 2022
Publication title -
jurnal fokus manajemen
Language(s) - English
Resource type - Journals
eISSN - 2809-9931
pISSN - 2809-9141
DOI - 10.37676/jfm.v2i1.2155
Subject(s) - work (physics) , service (business) , accident (philosophy) , business , accident insurance , usability , quality (philosophy) , process (computing) , service quality , operations management , actuarial science , marketing , computer science , engineering , mechanical engineering , philosophy , epistemology , human–computer interaction , operating system