Open AccessPelatihan Pelayanan Terhadap Customer Pada Masa Pandemi
Author(s) -
Sinli Gloria Liando
Publication year - 2021
Publication title -
jurnal abdimas dedikasi kesatuan
Language(s) - English
Resource type - Journals
ISSN - 2745-7508
DOI - 10.37641/jadkes.v2i1.401
Subject(s) - business , service (business) , covid-19 , customer service , pandemic , work (physics) , productivity , marketing , public relations , engineering , medicine , political science , mechanical engineering , disease , pathology , economics , infectious disease (medical specialty) , macroeconomics
This research is aimed at the importance of maximum service to customers during this pandemic. In various countries, it is no exception to Jakarta that has already exercised large-scale social restrictions (PSBB). A lot of cafes and restaurants. A keep open only to serve food by the way takeaway or the food purchased should be taken home. Even though slowly "came to life. Business leaders and visitors will also maintain an orderly medical protocol. This guide included specific provisions that were obligatory to obey besides common protocols such as wearing a mask, ensuring the cleanliness of one's hands and checking health conditions. Old story cafe is one of the cafes in the area of a coffee hut that applies health protocols to prevent the risk of transmission of a covid-19 virus. Employee training should still be closed. They the road even in conditions of the corona virus pandemic so that employee work productivity remainsmes done awake, employee training can be done online, both for internal programs companies, as well as external corporate programs, employee training can also be done by companies.
Keywords: Service, Training, Cafe, Visitors and Pandemics.