Open AccessEvaluation of Service Quality in a Tertiary Care Hospital Using A Novel Patient Satisfaction Survey Tool in Mysore City, India – A Pilot Study
Author(s) -
Shalini Natarajappa,
Ravi Md,
Chandrashekar Br,
P. Nagesh
Publication year - 2020
Publication title -
indian journal of public health research and development
Language(s) - English
Resource type - Journals
eISSN - 0976-5506
pISSN - 0976-0245
DOI - 10.37506/ijphrd.v11i7.10184
Subject(s) - stratified sampling , service quality , tertiary care , quality (philosophy) , health care , loyalty , customer satisfaction , medicine , population , patient satisfaction , service (business) , family medicine , operations management , nursing , business , marketing , environmental health , engineering , pathology , epistemology , economic growth , economics , philosophy