Open AccessPESQUISA DE SATISFAÇÃO DE CONSUMIDOR: UM LEVANTAMENTO (SURVEY) REALIZADO NA CONCESSIONÁRIA HONDA DE ITUVERAVA
Author(s) -
Ana Cláudia da Silveira LOPES,
Débora Cristina PIAZZA,
Luiz Eduardo de BRANCO
Publication year - 2010
Publication title -
nucleus
Language(s) - Portuguese
Resource type - Journals
eISSN - 1982-2278
pISSN - 1678-6602
DOI - 10.3738/1982.2278-318
Subject(s) - customer satisfaction , attendance , business , consumer satisfaction , business administration , marketing , economics , economic growth