Open AccessDEVELOPMENT OF A KNOWLEDGE BASE FOR AFTER-SALES SUPPORT OF AIRCRAFT
Author(s) -
S.A. Zryachev,
S.N. Larin
Publication year - 2020
Publication title -
izvestiâ samarskogo naučnogo centra rossijskoj akademii nauk
Language(s) - English
Resource type - Journals
ISSN - 1990-5378
DOI - 10.37313/1990-5378-2020-22-5-48-53
Subject(s) - knowledge base , production (economics) , service (business) , business , base (topology) , knowledge management , mechanism (biology) , computer science , marketing , world wide web , economics , mathematical analysis , philosophy , mathematics , epistemology , macroeconomics
The authors proposed methodology for creating a knowledgebase of after-sales support of aircraft. Methods for filling the knowledge base at the stage of preparation for production and pilot production of aircraft have been formed. The mechanism of interaction of after-sales service participants with the knowledge base has been presented.