Open AccessDesign and Application of Service Quality Measurement Instrument in Bulk Ports
Author(s) -
김창환,
Sangyoon Lee
Publication year - 2011
Publication title -
journal of shipping and logistics
Language(s) - English
Resource type - Journals
ISSN - 1598-8538
DOI - 10.37059/tjosal.2011.27.4.545
Subject(s) - service quality , quality (philosophy) , service (business) , business , computer science , marketing , physics , quantum mechanics
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