Pengaruh Kualitas Pelayanan, Fasilitas, Lokasi, dan Harga Terhadap Kepuasan Konsumen Apartemen Green Bay di Jakarta Utara | Zendy

Mimi Sa | Zendy; Sanny Ekawati | Zendy

Open Access

Pengaruh Kualitas Pelayanan, Fasilitas, Lokasi, dan Harga Terhadap Kepuasan Konsumen Apartemen Green Bay di Jakarta Utara

Author(s) -

Mimi Sa,

Sanny Ekawati

Publication year - 2016

Publication title -

jurnal asy-syukriyyah

Language(s) - English

Resource type - Journals

eISSN - 2715-6753

pISSN - 1693-136X

DOI - 10.36769/asy.v17i1.67

Subject(s) - simple random sample , customer satisfaction , service quality , business , bay , apartment , service (business) , sampling (signal processing) , data collection , marketing , mathematics , statistics , engineering , telecommunications , civil engineering , population , sociology , detector , demography

The purpose of this study was to analyze the influence of the quality of service, facilities, location, and price to customer satisfaction of Green Bay Apartment in North Jakarta. Method of data collection was done by distributing questionnaires to 94 respondents. Sampling technique using Simple Random Sampling. The results showed that the quality of service, facilities, location, and prices has significant effect on customer satisfaction with the level of probability of 90%.

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