Open AccessANALYSIS OF IMPLEMENTATION OF MINIMUM SERVICE STANDARDS IN EMERGENCY INSTALLATION (IGD) OF REGIONAL PUBLIC HOSPITAL (RSUD) OF I LAGALIGO WOTU LUWU TIMUR DISTRICT
Author(s) -
Desak Nyoman Suartini,
Andi Syamsul Bachri Jamal,
Anas Budi
Publication year - 2021
Publication title -
nurse and health/nurse and health
Language(s) - English
Resource type - Journals
eISSN - 2623-2448
pISSN - 2088-9909
DOI - 10.36720/nhjk.v10i2.243
Subject(s) - service (business) , public hospital , government (linguistics) , guideline , medicine , public health , business , operations management , medical emergency , nursing , marketing , engineering , linguistics , philosophy , pathology
Background: Hospital Minimum Service Standards (SPM) are provisions for hospitals issued by the Minister of Health of the Republic of Indonesia in the context of government efforts to ensure the quality of hospital services. This Minimum Service Standard can be used as a guideline for the quality of service for every hospital in Indonesia. The Minimum Service Standard (SPM) is a quality guideline issued by the Minister of Health regarding the minimum service that must be provided by the hospital, where each hospital is required to assess and provide services in accordance with the Minimum Service Standards (SPM).
Objectives: A study to analyze the implementation of minimum service standards in the Emergency Department (IGD) Regional General Hospital (RSUD) I Lagaligo, East Luwu.
Methods: The research used in this research is descriptive analytic with a cross-sectional approach, in which all observed variables are measured simultaneously when the research is taking place. This research was conducted in the Emergency Room Installation Room (IGD) Regional General Hospital (RSUD) I Lagaligo East Luwu. Sample selection with total sampling technique. The research subjects were 33 respondents in the IGD Lagaligo Wotu East Luwu Regional Hospital.
Results: Infrastructure and human resources with minimum service standards. The results showed that the results of the bivariate analysis used the Chi-Square Test. It shows that there is a relationship between infrastructure and minimum service standards with a value of p = 0.008, there is a relationship between human resources and minimum service standards with a value of p = 0.000.
Conclusion: There are infrastructure facilities that can be used directly by health workers for the benefit of patients in the form of tools, materials, comfortable rooms and others. The human resources in the emergency department of Lagaligo Wotu Hospital are of good quality.