Open AccessLEADERSHIP UNITY AND ORGANISATIONAL COMPETITIVENESS IN DEPOSIT MONEY BANKS IN NIGERIAN
Author(s) -
Margaret Diete-Spiff,
Williams. O. Olori
Publication year - 2021
Publication title -
epra international journal of economics, business and management
Language(s) - English
Resource type - Journals
ISSN - 2347-4378
DOI - 10.36713/epra6477
Subject(s) - cronbach's alpha , reliability (semiconductor) , test (biology) , quality (philosophy) , business , order (exchange) , null hypothesis , service (business) , service delivery framework , marketing , service quality , questionnaire , management , economics , mathematics , statistics , finance , paleontology , power (physics) , philosophy , physics , epistemology , quantum mechanics , biology
The paper is an empirical examination of the relationship between leadership unity and organizational competitiveness of deposit money banks in the south south geo-political zone of Nigeria. The research design was the cross-sectional survey and data was generated from 221 managers and supervisors from 18 deposit money banks in Rivers, Bayelsa, Cross River, Akwaibom, Edo and Delta States, using the questionnaire instrument. Reliability was established using the Cronbach alpha reliability test. The Spearman’s rank order correlation was utilized in the test for the hypotheses of the study. Based on the results, all null hypotheses were rejected as the findings revealed that there exists a significant relationship between leadership unity and all measures of organizational competitiveness (innovativeness, service quality and delivery reliability) as used in the study. It was concluded that leadership unity offers cooperation and support in innovative actions and as such advances the competitiveness of the organization and leads to outcomes such as innovativeness, service quality and delivery reliability.KEYWORDS; leadership unity, organisational competitiveness, innovativeness, service quality and delivery reliability.