Open AccessIMPACT OF E-COMMERCE ON ORGANISATIONAL PERFORMANCE: A DIAGNOSTIC APPROACH
Author(s) -
Ms.Y.V. Sujana,
G.L. Narayanappa
Publication year - 2020
Publication title -
epra international journal of economic and business review
Language(s) - English
Resource type - Journals
eISSN - 2349-0187
pISSN - 2347-9671
DOI - 10.36713/epra3020
Subject(s) - procurement , relation (database) , process management , measure (data warehouse) , frame (networking) , business process , business , work (physics) , knowledge management , index (typography) , process (computing) , computer science , frame work , marketing , work in process , data mining , engineering , mechanical engineering , telecommunications , world wide web , operating system , architectural engineering
The objective of this paper is to measure the impact of e-business implementation from the e-business process frame work. We have presented here some basic terms of influences with some observations. Basic considerations are from e-procurement and e-ordering. This paper provides a scientific basis for e-business strategies to find the basic impact of efficiency and effectiveness of e-procuring and e-ordering and strengthen customer relationship management. INDEX TERMS: e-procurement, e-business strategies, e-ordering, customer relation management