IMPACT OF E-COMMERCE ON ORGANISATIONAL PERFORMANCE: A DIAGNOSTIC APPROACH | Zendy

Ms.Y.V. Sujana | Zendy; Prof.G.L. Narayanappa | Zendy

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IMPACT OF E-COMMERCE ON ORGANISATIONAL PERFORMANCE: A DIAGNOSTIC APPROACH

Author(s) -

Ms.Y.V. Sujana,

Prof.G.L. Narayanappa

Publication year - 2020

Publication title -

epra international journal of economic and business review

Language(s) - English

Resource type - Journals

eISSN - 2349-0187

pISSN - 2347-9671

DOI - 10.36713/epra3020

Subject(s) - procurement , relation (database) , process management , measure (data warehouse) , frame (networking) , business process , business , work (physics) , knowledge management , index (typography) , process (computing) , computer science , frame work , marketing , work in process , data mining , engineering , mechanical engineering , telecommunications , world wide web , operating system , architectural engineering

The objective of this paper is to measure the impact of e-business implementation from the e-business process frame work. We have presented here some basic terms of influences with some observations. Basic considerations are from e-procurement and e-ordering. This paper provides a scientific basis for e-business strategies to find the basic impact of efficiency and effectiveness of e-procuring and e-ordering and strengthen customer relationship management. INDEX TERMS: e-procurement, e-business strategies, e-ordering, customer relation management

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