Open AccessTHE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN PUBLIC SECTOR BANKS
Author(s) -
Nemneichong,
Prof. Robita Sorokhaibam
Publication year - 2022
Publication title -
epra international journal of multidisciplinary research
Language(s) - English
Resource type - Journals
ISSN - 2455-3662
DOI - 10.36713/epra11080
Subject(s) - service quality , customer satisfaction , servqual , empathy , reliability (semiconductor) , regression analysis , marketing , business , service (business) , quality (philosophy) , measure (data warehouse) , psychology , statistics , computer science , mathematics , social psychology , data mining , power (physics) , physics , philosophy , epistemology , quantum mechanics