Open AccessPengaruh E-Service Quality dan Perceived Value Terhadap E-Satisfaction yang Berdampak pada E-Loyalty Mataharimall.com (Studi pada Pelanggan MatahariMall.com Tahun 2017)
Author(s) -
Dian Pratiwi,
Ilham P. Hutasuhut
Publication year - 2019
Publication title -
jurnal isip
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2655-1985
pISSN - 1693-9506
DOI - 10.36451/j.isip.v16i1.20
Subject(s) - business administration , service quality , business , service (business) , marketing