Open AccessThe Influence of Service Quality to Customer Loyalty Through Customer Satisfaction and Brand Image
Author(s) -
Mohammad Rifai Afif,
Dewi Tamara,
Yasin Irwanuddin,
Hermawan Pramunaryo
Publication year - 2021
Publication title -
syntax idea
Language(s) - English
Resource type - Journals
eISSN - 2684-883X
pISSN - 2684-6853
DOI - 10.36418/syntax-idea.v3i11.1570
Subject(s) - customer satisfaction , loyalty business model , marketing , service quality , business , customer retention , customer delight , customer advocacy , quality (philosophy) , sample (material) , loyalty , service (business) , advertising , philosophy , chemistry , epistemology , chromatography