Open AccessSTRATEGI PENGEMBANGAN SISTEM INFORMASI PELAYANAN KANTOR KELURAHAN MENGGUNAKAN ANALISIS SWOT
Author(s) -
Fitri Khoirunnisa,
Siti Roifah,
Soni Setiawan,
Maxsi Ary
Publication year - 2020
Publication title -
jurnal teknologi dan open source
Language(s) - English
Resource type - Journals
eISSN - 2655-7592
pISSN - 2622-1659
DOI - 10.36378/jtos.v3i1.519
Subject(s) - swot analysis , business , government (linguistics) , obstacle , quality (philosophy) , service (business) , process management , information system , service quality , local government , knowledge management , marketing , computer science , engineering , public administration , political science , linguistics , philosophy , electrical engineering , epistemology , law
Electronic-based Government System (SPBE) is the government's effort in developing an electronic-based government organization, so that there is an increase in the quality of public services. The system that runs in Sukabungah which is still manual and the lack of providing information to the community related to village services is an obstacle in improving the quality of the organization. Therefore the use of organizational development strategy analysis is very necessary for the Sukabungah village office to achieve maximum organizational strategy. In this study the method used in improving the quality of service is the SWOT analysis, which is used to develop the potential of the organization and to find out internal and external factors of the organization. In the SWOT analysis that has been carried out on Sukabungah village office it can be seen that Sukabungah village office is included in the quadrant I strategy which means supporting an aggressive strategy, therefore in developing an organization that will be achieved has a huge opportunity, so this can be a good development for Sukabungah sub-district. Implementation in the development of this SWOT analysis is by designing a village service information system where this system will assist the government in improving the Electronic-Based Government System (SPBE) as well as assisting the urban village in improving the quality of the organization and facilitating the existing service system.