Open AccessThe Role of Justice and Authenticity in Service Recovery: Are Students and Office Workers Different?
Author(s) -
우승택,
조은성
Publication year - 2016
Publication title -
journal of product research
Language(s) - English
Resource type - Journals
ISSN - 1226-6132
DOI - 10.36345/kacst.2016.34.3.008
Subject(s) - economic justice , service (business) , service worker , office workers , business , public relations , sociology , psychology , political science , operations management , marketing , engineering , law , labour economics , economics
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