Open AccessCustomer Response to Customer Satisfaction Survey Participation
Author(s) -
Kikyoung Park
Publication year - 2015
Publication title -
sangpumhag yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1226-6132
DOI - 10.36345/kacst.2015.33.6.012
Subject(s) - customer satisfaction , business , customer advocacy , customer delight , customer retention , voice of the customer , marketing , service quality , service (business)