Open AccessThe Effects of Perceived Value on the Relationships Between Service Quality, Customer Satisfaction, and Store Loyalty: Focus on One or Two-member Households
Author(s) -
김혜란
Publication year - 2015
Publication title -
sangpumhag yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1226-6132
DOI - 10.36345/kacst.2015.33.2.003
Subject(s) - customer satisfaction , loyalty , service quality , marketing , business , value (mathematics) , loyalty business model , focus (optics) , service (business) , quality (philosophy) , advertising , customer retention , psychology , statistics , mathematics , philosophy , physics , epistemology , optics