Open AccessAn Empirical Study on the Effects of CRM Process on CRM Performance in Medical Institutions
Author(s) -
Young Kim,
Jang-Hyeon Kim,
오윤환
Publication year - 2014
Publication title -
journal of product research
Language(s) - English
Resource type - Journals
ISSN - 1226-6132
DOI - 10.36345/kacst.2014.32.3.001
Subject(s) - business , process (computing) , process management , empirical research , knowledge management , computer science , mathematics , operating system , statistics
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