Open AccessEffects of HTS Service Quality on Switching Intention
Author(s) -
Hwang Yong Cheol,
Young-Sik Song,
Ko Bu Eon,
HyoungGil Kim,
Kim Jung Hee
Publication year - 2012
Publication title -
sangpumhag yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1226-6132
DOI - 10.36345/kacst.2012.30.4.010
Subject(s) - service quality , service (business) , business , quality (philosophy) , physics , marketing , quantum mechanics