Justice of Service Recovery in Satisfaction
Author(s) -
Yongcheol Hwang,
고부언,
HyoungGil Kim,
김신창
Publication year - 2012
Publication title -
journal of product research
Language(s) - English
Resource type - Journals
ISSN - 1226-6132
DOI - 10.36345/kacst.2012.30.3.004
Subject(s) - economic justice , service recovery , service (business) , psychology , business , process management , political science , service quality , marketing , law
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