
The Effect of the Personality of Emotion Worker on Service Performance and Turnover Intention
Author(s) -
김성아,
YongGu Suh,
Chul Woo Moon
Publication year - 2011
Publication title -
sangpumhag yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1226-6132
DOI - 10.36345/kacst.2011.29.5.012
Subject(s) - turnover intention , psychology , personality , social psychology , service (business) , emotional labor , turnover , business , applied psychology , job satisfaction , marketing , management , economics