Open AccessEffects of Private Educational Institute of Education Service Quality On Customer Satisfaction and Loyalty: Moderating Effects of Switching Barriers
Author(s) -
Jong Pil Yu,
양민정
Publication year - 2011
Publication title -
sangpumhag yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1226-6132
DOI - 10.36345/kacst.2011.29.2.004
Subject(s) - business , service quality , loyalty , customer satisfaction , marketing , service (business) , loyalty business model , quality (philosophy) , philosophy , epistemology