
The Relationships among Emotional Labor, Job Burnout, and Customer Orientation in Airline Service
Author(s) -
Moon Youn Hee,
정경은,
Seong Keun Yi,
Jiho Choi
Publication year - 2008
Publication title -
sangpumhag yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1226-6132
DOI - 10.36345/kacst.2008.26.1.012
Subject(s) - emotional labor , customer orientation , business , burnout , psychology , service orientation , orientation (vector space) , emotional exhaustion , service (business) , marketing , applied psychology , social psychology , clinical psychology , mathematics , geometry