Open AccessThe Impact of Training and Development on Performance in the Public Service in Zimbabwe: A Case of Gokwe South District in Zimbabwe
Author(s) -
Caxton Shonhiwa
Publication year - 2017
Publication title -
cross-currents
Language(s) - English
Resource type - Journals
ISSN - 2394-451X
DOI - 10.36344/ccijhss.2017.v03i01.003
Subject(s) - commission , sample (material) , public service , service (business) , training (meteorology) , training and development , data collection , business , public relations , political science , management , geography , marketing , sociology , social science , chemistry , finance , chromatography , meteorology , economics
The researcher conducted a quantitative study based on a questionnaire as the data collection instrument undertaken with a sample of 100 respondents. The sample comprised of 32% of male and 68% female. Members of the Public Service Commission based in Gokwe South District of Zimbabwe’s Midlands Province. The study revealed that training practices, methods and activities at the Public Service Commission were not in line with best practices regarding the planned and systematic nature of the training process. The study also revealed that Public Service Employees were not well informed about training and development programmes in the organisation. The study recommends that the processes involved in training be duly followed. The study also recommends that the Public Service Commission should help its staff to identify career paths and should guide them in the pursuit of higher qualifications.