Analisis Service Quality pada Aplikasi DANA berdasarkan Sudut Pandang Pelanggan di Daerah Bandung Menggunakan Metode Servqual dan Model Kano
Author(s) -
Bob Simon Silalahi,
Fergie Joanda Kaunang
Publication year - 2022
Publication title -
teika jurnal teknologi informasi dan komunikasi
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2338-5979
DOI - 10.36342/teika.v12i02.2957
Subject(s) - physics , business administration , humanities , business , art
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